FAQ

Where can I buy GNTLMN products?

GNTLMN products are available on our website, click here for the full selection

 Which countries do you ship to?

We ship all over Lebanon, no matter where you are located you can receive your GNTLMN selfcare package at your doorstep!

 How long will it take to receive my order?

For orders from Lebanon, your package will be delivered by the next business day within Beirut, in 2-3 business days for cities from Khaldeh to Tabarja and 3-6 business days for other locations

For further information kindly consult the Shipping policy page

 

 I think my package is lost, what do I do?

We always strive to provide the best possible service. In case your package was lost or you received it damaged please reach out to us on our social media pages or via e-mail on info.gntlmn@gmail.com so we can help you as soon as possible

 Do you offer any discounts or promotions?

All discounts/promotions are announced via our social media channels and newsletter. Please subscribe to our newsletter if you haven't already so that you can be kept up to date and receive subscriber exclusive deals

Can I modify or cancel my order after it has been confirmed?

Please contact our customer service team on info.gntlmn@gmail.com if you wish to cancel or amend your order. Although we cannot guarantee this, we will happily do our best to amend or cancel any order as long as it has not been already processed